Why Check MARK?
Some say that the key to a successful business is liquidity, profitability and growth. This might be the case with many businesses, but what about the customer? In order to maintain the key factors of a successful company, one must first start with you, the customer.
While we strive to be a successful business, we know success begins with the customer. How does one define success? That's clearly an open-ended question with numerous ways to respond. For us, it means keeping you contented and pleased.
By offering an array of services, we're able to accommodate your specific needs. Our services encompass everything, from pier inspections to irrigation and pool services. That means, no matter how big or small the respective property is, we inspect it based on its uniqueness and your satisfaction.
For our customers looking to purchase a property, we go the extra mile to identify flaws, and potential areas that may be problematic in the future. This means going beyond the scope of a standard, state sanctioned inspection. We know how frustrating it can be after purchasing a property, only to discover new problems arising. While we may not be able to catch all future problems that arise, we will do our absolute best to ensure the property is inspected thoroughly to help you make the right decision. As for key business practices to ensure success, for us, it starts with you.
Like many businesses, we enjoy sharing success stories, perfect ratings and discussing how pleased our customers are. The reality is we have numerous excellent ratings, but we also have some less desirable average ratings. We strive to do our very best to please our customers, but we sometimes miss the MARK. Our goal is simple. We want you to have an experience that surpasses a general service interaction. While we're not perfect, we're committed to resolving any issues or concerns you may have. If you're not satisfied with any aspect of our service, let us know. We will put forth our best efforts to turn you from a 3-star customer to an elated 5-star customer. Our foundation relies on your satisfaction. Without your satisfaction, our foundation will develop cracks. Integrity and trust are the key elements to keeping our base solid.